Client Experience Partner

Once the offer’s accepted, that’s where I come in.

I’m here to guide you through to completion - calmly, clearly, and with a whole lot of care.

My role is to keep everything on track: speaking with solicitors, surveyors, buyers, sellers, and lenders to make sure the moving parts keep moving. I’ll keep you updated at every key stage, chase what needs chasing, and be your sounding board when things get a bit overwhelming.

With a background in major corporates like Barclays, Principality, and Eversheds, I know what’s needed behind the scenes to keep things progressing, but what matters most to me is how you feel through it all.

Whether it’s a quick check-in, a bit of reassurance, or a heads-up on what’s next, I’m here to make sure your experience feels personal, supported, and smooth from start to finish.