Terms & Conditions

Urban Suburban’s Terms of Use

Your use of this website, urban-suburban.co.uk, is governed by these Terms of Use.

What’s in these terms?

These terms tell you the rules for using our website
www.urban-suburban.co.uk (“our site”).

Who we are and how to contact us

www.urban-suburban.co.uk is a site operated by
Urban Suburban Limited (“We”). We are registered in England and Wales under company number
13864908 and have our registered office at 12 Cambrian Close, Marshfield, Cardiff, CF3 2TB.

We are a member of The Property Redress Scheme (PRS).

To contact us, please email
hello@urban-suburban.co.uk
or call us on 02921 730930.

By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you,
or that you provide to us. By using our site, you consent to such processing, and you warrant that all
data provided by you is accurate.

Our Cookie Policy, which sets out information about the cookies on our site.

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms
to ensure you understand the terms that apply at that time.

We may update and change our site from time to time to reflect changes to our services, our users’
needs and our business priorities.

We may suspend or withdraw our site. We do not guarantee that our site, or any content on it, will
always be available or uninterrupted.

You are responsible for ensuring that all persons who access our site through your internet connection
are aware of these terms and comply with them.

Our site is only for users in the UK

Our site is directed to people residing in the United Kingdom. We do not represent that content
available on or through our site is appropriate for use or available in other locations.

You must keep your account details safe

Any user identification code or password must be treated as confidential and must not be disclosed
to any third party.

We have the right to disable any user identification code or password if you fail to comply with
these terms.

If you believe your login details have been compromised, notify us immediately at
hello@urban-suburban.co.uk
or call 02921 730930.

How you may use material on our site

We own or license all intellectual property rights in our site and its content. All rights are reserved.

You may print or download extracts for personal use and share content internally within your organisation.

You must not modify, separate, or use content for commercial purposes without written permission.

Breach of these terms will result in your right to use our site ending immediately.

Do not rely on information on this site

Content is provided for general information only and does not constitute professional advice.

We make no guarantees that content is accurate, complete, or up to date.

We are not responsible for websites we link to

Links to third-party websites are provided for information only and do not imply endorsement.

We have no control over the content of those sites.

Our responsibility for loss or damage

• We do not exclude liability where it would be unlawful, including for death, personal injury,
  fraud, or fraudulent misrepresentation.
• Different liability limits may apply to services provided under a separate agreement.

If you are a business user

• All implied warranties and conditions are excluded.
• We are not liable for loss of profits, revenue, business, or goodwill.
• No liability for indirect or consequential loss.

If you are a consumer user

• The site is provided for domestic and private use only.
• We are not liable for business-related losses.
• We may repair or compensate for damage caused by defective digital content where required by law.

Uploading content to our site

You must comply with the following content standards.

Your content must

• Be accurate
• Be genuinely held
• Comply with applicable law

Your content must not

• Be defamatory, offensive, or unlawful
• Promote violence, discrimination, or illegal activity
• Infringe intellectual property rights
• Misrepresent identity or affiliation

You retain ownership of your content but grant us a licence to use and distribute it.

We may disclose your identity where required by law or legal claim.

We may remove content that breaches these standards.

Viruses and misuse

We do not guarantee our site is free from viruses. You must use appropriate security software.

You must not attempt unauthorised access or introduce malicious code. Breach may constitute a
criminal offence and result in immediate termination of site access.